LOUNGE SERVICE EXECUTIVE (Amina Premium Lounge)
FALIM Group Private Limited
•
Posted 1 year ago
This job is open for Maldivians only
This employer does not accept Online Application through Jobsicle for this job. Please submit Applications as instructed below.
Salary Range
MVR 10000 - 11999
Job Type
Full-time
Qualification
O Level
Location
Male'
Experience
Not Stated
Ref No
Sector
Private (Others)
Closing On
28 May 2025
POST: LOUNGE SERVICE EXECUTIVE
We are seeking a dynamic LOUNGE SERVICE EXECUTIVE to join the service team at AMINA Premium Lounge & Mix Grill. The ideal candidate will be a customer-focused, organized, and proactive individual who is dedicated to enhancing customer experience, supporting sales growth, and maintaining smooth operations in the lounge.
Scope of Work:
• Efficiently answer and manage customer calls, providing information on daily specials, new menu items, and promotions, while taking and processing orders.
• Accurately take customer orders and ensure they are delegated to the relevant departments, ensuring timely and accurate delivery to customers.
• Receive and process payments from customers, both in cash and via card, ensuring all transactions are accurately recorded.
• Attend to customers promptly, especially during peak times, and maintain a friendly and professional demeanor to build rapport and ensure a positive experience
• Relay customer feedback to management for quality improvement and service enhancement.
• Work closely with team members to ensure smooth and efficient operations and contribute to a positive team environment.
Requirements:
• Minimum GCE O/L.
• Prior work experience in a similar role is a plus but not required.
• Strong customer service orientation with excellent communication skills, especially in Dhivehi and English.
• Friendly, outgoing personality with a passion for delivering exceptional customer experiences.
• Strong problem-solving skills and attention to detail.
• Self-motivated with a strong work ethic and results-oriented approach.
• Ability to work well under pressure and remain flexible during busy periods.
Remuneration: MVR 5,000/ Month + Attendance Allowance + Service Charge
Interested candidates, please send in your CV and relevant documents to hr@falim.com.mv on or before 02 June 2025.
Special note: This position is open exclusively to Maldivians and Maldivian candidates currently based in the Male’. (Only short-listed candidates will be contacted for interviews)
We are seeking a dynamic LOUNGE SERVICE EXECUTIVE to join the service team at AMINA Premium Lounge & Mix Grill. The ideal candidate will be a customer-focused, organized, and proactive individual who is dedicated to enhancing customer experience, supporting sales growth, and maintaining smooth operations in the lounge.
Scope of Work:
• Efficiently answer and manage customer calls, providing information on daily specials, new menu items, and promotions, while taking and processing orders.
• Accurately take customer orders and ensure they are delegated to the relevant departments, ensuring timely and accurate delivery to customers.
• Receive and process payments from customers, both in cash and via card, ensuring all transactions are accurately recorded.
• Attend to customers promptly, especially during peak times, and maintain a friendly and professional demeanor to build rapport and ensure a positive experience
• Relay customer feedback to management for quality improvement and service enhancement.
• Work closely with team members to ensure smooth and efficient operations and contribute to a positive team environment.
Requirements:
• Minimum GCE O/L.
• Prior work experience in a similar role is a plus but not required.
• Strong customer service orientation with excellent communication skills, especially in Dhivehi and English.
• Friendly, outgoing personality with a passion for delivering exceptional customer experiences.
• Strong problem-solving skills and attention to detail.
• Self-motivated with a strong work ethic and results-oriented approach.
• Ability to work well under pressure and remain flexible during busy periods.
Remuneration: MVR 5,000/ Month + Attendance Allowance + Service Charge
Interested candidates, please send in your CV and relevant documents to hr@falim.com.mv on or before 02 June 2025.
Special note: This position is open exclusively to Maldivians and Maldivian candidates currently based in the Male’. (Only short-listed candidates will be contacted for interviews)