Reservations Agent

We are seeking a Reservation Agent to join our Central Reservations Team at Villa Group

Job Summary:
All the related work of the Central Reservations Department.

Main Responsibilities:

• Efficiently Manage Reservation Requests: Promptly and courteously handle all reservation requests, primarily via email and telephone from both internal and external sources.

• Maintain Reservation System: Update and maintain the reservations system regularly to ensure accuracy and availability of booking information.

• Update Arrivals and Departures information: Monitor and update the system for all arrangements for arrival and departure transfers, including special requests for guests with unique needs.

• Administrative Duties: Keep all reservations correspondence up to date, handle amendments and cancellations, and maintain a well-organized reservations document system.

Qualification & Requirement:
• GCE O’ Level Standard
• Minimum 1 year’ experience in the field is desired
• Communication skills
• Excellent problem solving & time management skills
• Able to work long hours and a team player

Salary: MVR 9252.00 plus Service Charge

Interested candidates please send CV to careers@villaresorts.com.
Subject Line: Reservations Agent